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Essex Fun Hire's Terms & Conditions

These terms of rental apply to all equipment supplied by Essex fun Hire Limited.

By using the Essex fun Hire website and or hireing from us you agree to be bound by the terms and conditions set out below. If you do not wish to be bound by these terms and conditions, you shouldn't use essexfunhire.com As part of our commitment to ensuring essex fun hire is a site you visit time and time again we welcome your comments on any of the policies or rules set out below. To contact us please use the contact us link on the website.

Terms of Rental

Identification

We May ask to see identification if you choose the overnight option when ordering a product or package. This identification can include but is not limited too, driving license, Passport or National identity card. We will also need to see a bank statement or utility bill from the last 3 months from the date of hire. If unsure about the validity of a form of Identification (ID) please contact Essex Fun Hire for further details. If we wish to see Identification will ask request it in writing via email prior to arrival. In the cases where bookings are made last minute, we may request it orally over the phone. Failure to provide Identification where requested may mean we will be unable to set up, and the full value of the order will still be due.

Responsibilities

It is the responsibility of the person(s) hiring the equipment to ensure the space reserved is, (I)large enough (In deph, width and height) (II) clear of obstacles, this includes but is not limited to animal droppings, and (III) Described correctly, (On/In) grass, hall, Hard standing etc. We reserve the right to refuse to set up the booked equipment should the area being used be inadequate. As per the above. The full value of the order will still be required upon delivery. Where possible we will strive to source an alternative product from our available range in exchange.

General Terms

1. Privacy policy

1.1 Any information supplied by you will only be held and used for our purposes in order to conduct business with you and to improve our level of service. We will not pass on your details to any third party without your express agreement.

1.2 When you order, we need to know your name, email address, delivery address, credit or debit card number and expiry date. This enables us to process and fulfil your orders and to notify you in the event of any queries. We also request your telephone number which allows us to contact you urgently for any reason(s) we deem necessary or important.

1.3 We may send you emails or other information about our products and availably opportunities however we remain bound by confidentiality and will not share your information with other companies outside of the Essex fun hire limited partnership to comply with all applicable UK data protection legislation from time to time in place in respect of any personal information relating to you gathered by us.

1.4 You can check the information that we hold about you or be removed from mailing lists by emailing us directly via the website. If you find any inaccuracies, please inform us and we will amend as requested

1.5 Should you wish to be removed from our mailing lists all you need to do is contact us and all further contact with you will cease.

1.6 We may use technology to track the patterns of behaviour of visitors to our website. This can include using a "cookie" - this is a small piece of information that is stored on your devices hard drive by your browser. You can modify your browser to prevent this happening.

2. Security

2.1 We have security measures in place to protect the loss, misuse and alteration of the information under our control. Our on-line transaction systems use the latest 128bit encryption technology to enable secure internet transactions to take place.

3. Prices and Availability

3.1 Prices quoted are in British pounds (£) and are accurate at the time published but may be subject to change. The prices including VAT are shown in brackets.

3.2 If the price goes up or down in between you placing and receiving your order, we will honour the original price.

3.3 Products and services are subject to availability on a first come first serve basis and may be withdrawn at any time including after you order has been placed. If your order cannot be fulfilled we will let you know. Within 24 hours.

4. Descriptions and Substitutions

4.1 We occasionally substitute products of a similar description, where for example the original item becomes unavailable. We will strive to offer an alternative that meets the specification; We will contact you prior to the arrival to alert you of the change, at which point you can accept or reject the change of equipment, if you choose to reject the changes available we will offer a full refund.

5. Cancellation

5.1 You have the right to cancel the booking at any time up to 14 days prior to the booking date. Bookings cancelled with less than 14 days’ notice will result in the loss of your deposit.

5.2 We reserve the right to cancel due to extreme weather conditions or any other unforeseen circumstance. Inflatables cannot be used outdoors when wind speeds including guest speed is predicted to be 25 mph and above. As stated in the European standards.

5.3 If you are unhappy with the product you’ve received please make the drop-off driver aware and please contact us via the contact us page immediately.

6. Payment

6.1 We accept multiple payment types which you will find listed at www.essexfunhire.com. Payment of 20% of the total value of the booking is required 14 days prior to arrival, and we reserve the right to cancel your booking should we deem it necessary.

7. Risk & ownership

7.1 Risk of damage to or loss of the equipment passes to you at the time of your booking (or the agreed delivery address), or, if you fail to accept the booking at the agreed time, redelivery charges or in extreme conditions loss of deposit and/or additional charges for redelivery may occur.

7.2 You hire the goods for the period requested. Once they have been successfully delivered you are responsible for the use of equipment and agree to follow the instructions for use provided by Essex fun hire.

7.3 If you are a business user, you agree to indemnify us, and/or any of our affiliates and our and their officers, directors and employees, immediately on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of these terms and conditions by you or any other liabilities arising out of your use of the Essex Fun Hire site.

8. Use of this site

8.1 All copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Essex Fun Hire site shall remain at all times vested in us or our licensors. You are permitted to use this material or content only as expressly authorised in writing by us or our licensors. You will not, and you will not assist or facilitate any third party to, copy, reproduce, transmit, distribute, frame, commercially exploit or create derivative works of such material or content.

8.2 If you become aware of any such distribution or commercial exploitation, you agree to notify us immediately.

8.3 We reserve the right to remove, modify or change without notice any information on this site from time to time. We may change these Terms and Conditions from time to time and so you should check these regularly. Your use of the Essex fun Hire site will be deemed an acceptance of the terms existing at that time.

12. Governing law and jurisdiction

12.1 These terms and your use of this site are governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the Courts of England and Wales.

13. Company Information

13.1 Proprietor Mr Daniel Smith Room 3, Foremost House, Radford Way, Billericay, Essex, United Kingdom, CM12 0BT

Get in Touch

Address: Grays, Essex RM17
Office: 01375 275049
Mobile: 07961 450415
Email: info@essexfunhire.com

Essex Fun Hire Ltd is a registed business, our registered address is Foremost House, Radford Way Billericay, Essex, CM12 0BT